Business Applications Manager

Atera is looking for a skilled and proactive Business Applications Manager to lead and optimize our departments' technology stack. In this role, you’ll take ownership of our variety of tools and systems and their integration with other tools and processes, working closely with the different groups and teams within Atera to ensure scalable, efficient, and data-driven operations. This is a unique opportunity to join a fast-growing SaaS B2B company and make a meaningful impact on how we engage with prospects and customers.

Responsibilities:

·   Act as a Business Applications partner for some of Atera’s teams — understanding their needs and translating them into scalable system solutions.

·   Own and optimize Atera’s integrated tools such as Salesforce, Salesforce CPQ, NetSuite, Gong, HubSpot,  ZoomInfo, HiBob and others.

· Lead full-cycle projects: from requirements gathering and process design to implementation and enablement.

·   Manage the integration of a variety of tools and systems, ensuring data flows and customer journeys are seamless and measurable.

·   Develop and maintain reports and dashboards that enable data-driven decisions across several departments. 

·   Implement processes in our platforms. 

·   Troubleshoot system issues, support user requests, and ensure data integrity across platforms, including Sales, Finance, RevOps, Product, HR, etc.

·   Collaborate with cross-functional teams, including Sales, RevOps, Product, Finance, HR, etc., to support our strategy and operations.

• 3+ years of hands-on experience managing Salesforce and at least one other system —**a must**
• Deep understanding of business and operations workflows
• Strong experience with Salesforce configuration (custom objects, flows, validation rules, reports/dashboards, APEX, etc.)
• Experience integrating Salesforce with other platforms such as NetSuite, HubSpot, LinkedIn Ads, or similar tools
• Familiarity with automation/integration tools such as Workato or Zapier—**an advantage**
• Experience working in a B2B SaaS environment 
• Strong analytical, communication, and project management skills
• Ability to work independently, manage multiple priorities, and collaborate cross-functionally

More about Atera

Atera is transforming IT management with Action AI™—an Agentic AI technology that proactively and autonomously manages and optimizes IT environments. Atera’s all-in-one platform consolidates RMM, helpdesk, ticketing, and automation, empowering IT teams and MSPs to efficiently manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Trusted by over 12K customers in 120+ countries, Atera offers a scalable solution with per-tech pricing and unlimited devices, enabling organizations to drive growth and maximize organizational efficiency.