Solutions Consultant

Passionate about food? Eager to join a dynamic SaaS startup shaping the food and beverage industry? Tastewise is just the place for you. 

Tastewise: The GenAI-powered consumer data platform revolutionizing product strategies and driving success for major brands like Nestle, Pepsi, and Campbell’s. With insights from billions of data points, we empower our clients to create, market, and sell their products faster and more successfully.

Join this $10 trillion industry, where creativity and an entrepreneurial mindset drive daily success and reach the homes of billions of people in an industry where change isn't just a recipe but a way of life.  

Let's shape the future of food together.

We are seeking an outstanding Solutions Consultant to lead our customers through seamless technical integrations, customizations, and new feature feedback loops. This role blends technical expertise with a client-centric mindset and customer-facing capabilities, ensuring that Tastewise’s platform is successfully embedded into customer workflows, data hubs, and third-party platforms.

As the customers, account managers and product primary point of contact for integration and customization needs, you’ll collaborate with Customers, Account teams, partnership teams, Product, R&D, and Design teams to build solutions that accelerate customer success and shape the future of food.

Integrations

• Drive end-to-end technical integrations of Tastewise features into customers’ internal systems or external partner platforms.
• Collaborate with product and R&D to define and deliver APIs, ensuring smooth data flows and seamless user experiences.
• Manage project timelines, coordinate resources, and proactively resolve technical challenges to meet customer needs.

Customizations

• Understand customer requirements, goals, and workflows to propose tailored queries and dashboards.
• Translate customer requests into actionable tasks, working closely with Product, R&D, and Data teams to scope feasibility and delivery.
• Present and demonstrate customized solutions, showcasing their alignment to customer ROI and strategic objectives.

Design Partner Feedback Loop

• Engage design partners and pilot customers to gather feedback on new and existing features.
• Advocate for customers’ needs within Tastewise, ensuring product development aligns with real-world use cases.
• Close the loop by communicating product updates and roadmaps to relevant stakeholders, both internally and externally.

Collaboration & Stakeholder Management

• Partner with Customer Success, Sales, and Marketing teams to ensure seamless onboarding, integration, and expansion.
• Establish strong relationships with client teams, championing their success and addressing any technical or strategic challenges.
• Prepare and present regular progress updates, project milestones, and performance insights to both internal and external stakeholders.

• Please note: the work days are Monday to Friday, with 4 days from the office (excluding Friday).
• 3+ years of experience in solutions consulting, technical project management, or similar customer-facing roles.
• Previous experience in a B2B SaaS environment and/or working with food or consumer goods is a plus.
• Familiarity with RESTful APIs, data modeling, and BI/analytics tools.
• Ability to troubleshoot and solve complex data or integration issues with minimal guidance.
• Comfort with scripting or SQL for data manipulation is advantageous, though not mandatory.
• Strong project management capabilities, ability to balance multiple projects and stakeholder needs.
• A consultative approach to problem-solving, with a keen eye for identifying and maximizing customer value.
• Bachelor’s degree in Computer Science, Information Systems, Business, or equivalent practical experience.